Ortale Kelley Law Firm

I have had the pleasure of working with Vicki Schmidt, Licensing Paralegal on all of our TN licenses and permits. She is well organized, detail oriented and keeps me on track with all related paperwork. Couldn't be happier with our experience!

I unfortunately had to deal with this firm because of HOA payments. We never received any statements thus making us miss the payments. My personal experience working with Angie was extremely horrible. It was difficult to communicate promptly on phone, email communication were little intimidating and threatening in nature and whenever I was able to talk on phone she sounded robotic repeating same things over and over. She did waive $100 of the entire bill and was mentioning it would have been better, if we had called earlier within certain days. She failed to understand the very reason we didn’t make payments was because we never received any communication, so how could I have called earlier? She also sent the bill for the month of March on 7th with late fee already added and failed to explain that on ledger causing us confusion.

Where do i start ? Not only did they make my case move backwards, they never disclosed a rate log. After we fired them to retain a better lawyer, they sent a log almost 3 times what my retainer was. They have cost me thousands, just to get no where. I would highly recommend someone else. If they had a negative star i would give them one.

Bunch of thieves and scammers, unfortunately they have state license to operate and be hired by the worst HOA (synergy)

They don't send mails and lift the callls to make payment. Call back will never happen even after a so many weeks.