Parnell & Parnell, PA

You can never get anyone on the phone, obviously drag their feet when dealing with or filing proper paperwork, and they just never answer the phone or get back to you in a timely manner. It sucks that they are super fast to take your money but when it comes to paying you what they owe, they take their sweet time.. and i would advise never, i mean NEVER get a car financed through credit acceptance

Clear communication when you can reach them, willing to negotiate on debt repayments. Did not harass workplace or use any shady tactics to my knowledge. Only room for improvement is: could be a little more responsive by phone sometimes. If I tried morning and afternoon, I would get someone though not always on the first day I called.

I’d leave negative stars if possible. Doesn’t even deserve 1 star but Google says I have to. Their “attorneys” never answer the phone but want quick communication back from you. What a joke.

Won’t return my phone calls. My credit card company sent them docs to collect in November, they filed in January, I received it in April (a week before my hearing, although that last part is the fault of my county court). Called and called and no returned calls. I actually paid my debt through the credit card company too

call before noon! i had the same problem. i called for a month left voicemails everyday and my payment was due on the 31st on that month. they called me on the 1st and try to voided our deal. then i just starting mailing my payment in monthly and we have been good . they will not answer after lunch but when i meet these guys in court the looked like good good people. 2 stars cause of the lawyer i met and another guy who has been good to me!