Roller & Bauer PLLC

Easy navigation from the arrival of the airport. A sign is well labeled to let you know how the layout of the floor is. The TSA during my visit was very quick! The airport does have a pretty nice train system to navigate between terminals. plenty of food options to grab a bite to eat. Nice airport!

Pretty clean and very big airport. One of the best airports in the nation. Several dining options while waiting for your flight. Plenty seats in the waiting area. On this particular day, the check process was quick. TSA was quick with it. You don’t have to remove your laptops or electronic devices from your bag. You still have to remove your shoes and empty your pockets. Got there for an international flight 2.5 hrs early and still Waited for like approximately 1.5 hours. It was a Sunday so maybe that’s why it was so quick. Not sure, but next time I’ll do 2 hours. Flight didn’t start boarding on time, but that more of the airlines than the airport and it’s staff I guess. All in all, very clean bathroom and a pretty decent and very new airport.

Arrived at Dulles near the closing time of most shops and restaurants, which is ok. We had a short layover between flights using United terminal. The Trolley/bus was a neat experience to different terminals. Workers were kind in sharing information on where we needed to go. Overall, it was a good experience. Thank you.

Navigating this airport is a breeze, with its intuitive layout. Accessibility is a priority, ensuring a smooth experience for every traveler. Getting around is simple and efficient, minimizing stress and maximizing your time. You'll find it easy to reach any gate or service within the airport. Enjoy a seamless journey from arrival to departure.

IAD is a very convenient airport for me, as it is located on Metro’s Silver Line, requiring just one transfer to reach. However, the Metro station is separated from the terminal by a parking lot, and walking through the underground path takes some time. Additionally, the Metro intervals are quite long, around 10–15 minutes. The signage throughout the airport is clear, making it easy to find the check-in counters for your airline. Overall, I like Dulles—it’s clean, bright, and efficient, with friendly and helpful staff. However, the management at the Korean Air check-in counter could use improvement. The organization was somewhat chaotic, wasting a lot of time. I’m not sure whether this is the airline’s issue or the airport’s. Half of the line was very long and slow-moving, blocking the walkway, while the other half was nearly empty. Although there were signs for different queues, most passengers couldn’t see them, and there was no staff directing traffic. The situation only became clear when reaching the front of the line.