San Diego Gas & Electric Company

San Diego Gas & Electric Company

San Diego Gas & Electric Company

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Reviews

SDG&E is by far the worst Customer Experience one can have. Try getting help and reaching a human being. It’s impossible during office hours. Their voice menu help hangs you up.

Enrique Zapata

2022-04-12 05:54:45

This SDGE Branch is permanently CLOSED. I received an email that states, "CPUC has authorized SDG&E to permanently close its branch office at 440 Beech St., San Diego (inside the California Coast Credit Union) effective June 30, 2022."

Eileen S

2022-07-18 03:30:20

Power was pose to be out from 9-10 am power has been out since 845 am and they said it would be back on by 4p now they are saying 6pm?!?! What about all our food in our refrigeratorrefrigerators. We didnt plan for 12hr power outage. And they won't even talk to you

PiiE Avrie

2019-09-10 07:12:02

So rad. I think my customer rep's name was Lani? Working on a Saturday she was super helpful. The My Account online pay was down and since I started getting bills I did Paperless, so I never received an original physical bill with my full account number, which is what I needed to pay my bill on their BillMatrix site. A few option click throughs and I got to Lani, super quick and easy. Great experience.

Christopher Ngô

2017-04-15 02:35:12

Contacted them to set up service. Sent me to another person after to set up internet, and then the internet isn’t even the rep for the building I’m moving in to. It’s unacceptable and If I could use a different service I would. Sell outs.

Brandon Gracey

2020-01-30 20:01:34