Sottile & Barile

Franco Barile has been extremely helpful with a real estate issue and grateful I found him. Franco is extremely knowledgeable and trustworthy. He even helped me outside of business hours. Franco is a great choice to handle your real estate needs in Ohio and Michigan.

Collections department is horrible. I try to make payment over phone told I wasnt able to. Only way I could make payment through garnishment from my check. I switched jobs and called to communicate this to them. Wanted to make payment till they set up new garnishment. Just got letter from them so called them. I tried to explain to who ever i talked to about call I made 3 months ago. They didn't even want to talk about that just told I could have made payments by check or money order through mail. If I had known this 3 months ago would have made payments. Asked to speak to someone else like a supervisor told no. I called back lady i spoke with was rude and hung up on me. I had been trying to set a lower payment then 25% prior to switching jobs. Other garnishment i am taking care of working with me and can even make payments over phone or online. I havent had this car in 10 years. Only reasoned car repoed in first place cause they couldnt wait 2 weeks for car payment. Had 9 months to go out of 3 years and woule have been paid off. I didnt even know I was even being garnished untill i saw 25% being taken from my check. I never got notice to go to court until after they got judgement to garnish my wages in first place. Just very frustrated because of way collections department is. I call they often rush me off phone or when I leave message they call me back 3 days later or I have to call them many times to speak with rep handing my account. At end of day they don't care they get paid either way. I have 2 kids and bills dont even get child support and told make too much for food stamps. All i told is we can try to see if client can agree to 100 a month. Which they probaly wont do because haven't made payment in 3 months due to not knowing i could send check or money order payments. Mr Barille used to take them so not sure why it was issue now just told only way they could take payments was from courts through garnishment. Now 3 months later told something different.