Stange Law Firm PC

Lawyers
Alice Lee VanDoren
General Practice,
Caleb Ellis Smith
General Practice,
Deborah Ann Thompson
Sexual Harassment, Elder Law, Medical Malpractice, General Practice,
Reviews

Do not use this law firm. Many weeks and months with no responses. Having to personally go to the office and ask for my attorney due to not responding to calls or emails. Then multiple court dates were set and my case wasn't even on the docket for the day. My attorney was Deborah Thompson and the only reason I give them 2 stars is because the case is finally finalized. Now I'm in a billing battle because I was told I would be receiving a discount due to the lack of response and representation. Now 3 months later still no discount and they continue to add random charges to my bill and charge me interest. This firm is just out for your money my honest advice is, you will be in better hands with just about anyone else in town, stay far away. Just as other reviews say they are super helpful in the beginning but then it's a game of where is Waldo. Oh and also their client care team is about a joke they don't return phone calls or emails so good luck with that too.
The original attorney I was working with up and left the firm which I did not hear anything about until I called to ask for an update on my case. I then started working with Deborah Thompson to have a motion filed. In the middle of this, she completely stopped responding to my calls and emails. For two weeks, she ignored multiple scheduled calls and emails. I only received notice from the receptionist during this time who reassured me Deborah would be reaching out. After two weeks of not hearing from her, I decided to move law firms. Since then I have still not heard from her. I have received multiple invoices and calls from the billing department, because despite requesting client care reach out to me, emails sent to client care, and asking that the billing agents that call send requests to have client care call me, they continue to create charges to my account.
This particular firm has no sense of urgency when it comes to getting justice for their clients. They will string you along and postpone court dates without giving a reason. They very rarely answer to emails and voicemails. If you actually want someone to get your case settled so you can move on with your life, this is not the one. They will tell you not to show up for court, and then you’ll be charged with failure to appear. Legal malpractice at its best folks. Get it together STANGE. For your clients.
My attorney helped me tremendously through a very difficult time in my life and made it seem so quick and easy, they were always receptive to emails or phone calls and if they missed a call they were quick to get back to me. They kept me updated throughout the entire process through a business portal that had every item they were working on in it. Once complete they gave me a complete itemized list of my spendings. I HIGHLY RECOMMEND STANGE LAW FIRM!!!
Scam law firm. Over 2 months in, no communication. Attorney won't return calls and her email no longer works. Paid $ 5000 down. Going to report to BETTER BUSINESS BUREAU