Steckel And Stopp

Atty. Waters had prepared our wills several years ago. He and his staff were always very professional and courteous. Apparently, Attorney Waters has retired and new attorneys are in place. Our son passed away last week and I called today to just get a simple yes or no answer to questions.Tosay by the way is the day my son was cremated. I was told I needed an appointment as they are run in a business. Perhaps instead of focusing on the bottom line they could do business with more caring and heart.

While my parents trusted Attorney Charles Waters to manage their case with their delegated POA if ever they became incapacitated, he did not do right by them when they needed him most. When I called to submit essential signed/notarized medical paperwork to prove alternate POA needs, I was not permitted to submit anything by any means and was told (by an office manager) NEVER to call any branch of any office ever again as I had no authority to communicate with the firm EVEN as my parents' next of kin and named alternate POA. I was terrified to call ever again (for fear of being legally reprimanded or taken to court for harassment or failure to comply with instruction) and therefore could never attain items the firm archived for my parents as needed to apply for essential medical care assistance for my parents (let alone process their assets per their wishes/preferences). But the firm's business manager had no problem calling me (after I was instructed never to call the firm) asking I pay my parents' unpaid account balance (out of my own pocket as needed) to get their account updated. When I finally called to report my parents' deaths, Charles Waters never even returned my call to express condolences, let alone advise me that my parents had a will on file and that I was their named executor. He was not interested in speaking with me at any time unless he could bill me for the conversation and any resulting actions, like perhaps... oh I don't know... a reading of my parents' wills, which i would assume they paid for at the time of hiring Steckel and Stopp to draft, witness, sign and notarize those essential documents in the first place. My parents paid (for all but one last meeting and corresponding actions) and trusted Steckel and Stopp and were then abandoned by the firm when they needed its help. Take your business elsewhere if you want your family treated with respect and dignity as your designated representatives to handle your wills and estate when you can no longer handle them yourself.

We’re using this firm to settle my father’s estate. They have scheduled important meetings with us and our county in a timely manner.

Awesome lawyer. Good for family law and dealing with estates

Great experience, helpful, knowledgeable and a sincere pleasure to work with. THANK YOU!