Swagatusa, Llc

Reviews

Dhenu and her assistant, Isabel, were fantastic in guiding us thru the Adjustment of Status process. We had interviewed two other lawyers prior to meeting Dhenu and it was clear to both my wife and me that Dhenu was the right person. She is easy to work with, easy to talk to and genuinely cares. Isabel did a great job helping us get all the proper forms and documents completed and in order.
I was not happy with the service provided. The petitions (H4 EAD and Extension) that I needed to be processed were pretty simple and straight forward. But neither the attorney nor her assistant seems to be clear on the process.
It was an absolute pleasure working with Dhenu and her team to obtain my husband's green card. Dhenu is a true professional in her field - knowledgeable, experienced and compassionate. We felt very supported and prepared during each step of the process. Highly recommended - thank you!
*** In response to your reply no I did not file anything on my own before coming to you. So no that wasn't me. You were the first and only lawyer I used for our waiver application, I had not applied on my own. There were several things that seemed off for example getting a denial about something and when I asked about it I was told something was left out of the initial application by your office and it was fixed and resubmitted. Also at one point you said I owed another payment to the office but I had paid by PayPal and emailed you the receipt. Your office must have not recorded my payment correctly. Also at one point it was realized at the last. I hate there was a deadline approaching so you had me overnight my info and it was never gone over with me and my letter was never discussed with me before being submitted because there was no time. It was unfair to me that my application was rushed at the last minute because you lost track of a deadline that I had no idea about.nI used Dhenu for an inadmissibility waiver a few years ago and was not pleased with the service. At first things seemed good and like she was giving my case attention. In the end though everything was very rushed and didn't get the review I feel it needed. I received an updated checklist for documents needed, things that take time like letters from family that must be notarized and letters from mexico. Then 2 days later I got an email saying oh I just realized your deadline is Monday. Please overnight all paperwork and letters tonight. I never even got a chance to go over with her and make any needed changes once she got the first copy of my husbands letter. I feel like I didn't have enough guidance with the letters and what to write. I even told her in I didn't think the case was strong enough and asked what else I could do. I should have known but the case ended up being denied and All the time and money spent just wasted. If she didn't feel the case would get approved I would like to think she wouldn't waste my time and money. But if she thought it was a good case I would have likes more time and attention to detail. One application has to be resubmitted because the office forgot to include something. And another time I was told I still owed more money but I had made all 3 payment. I was able to provide my deposit proof paid through paypal and then they realized I had paid. All in all I would recommend someone else for complex cases like waivers. And someone who is willing to put in more time and attention and offer suggestions to make the case stronger.
After a long drawn out complicated waiver process we are relieved and pleased to say that SwagatUSA came through. We eventually had to leave the country for her interview and were granted a visa the very next day. Athough it costed both financially & emotionally as we did not know what to expect, it was well worth it. We definitely recommend Dhenu & her office for any immigration related cases. Thanks again!