The Law Office Of Matthew Shrum, Pllc

We contacted Matt Shrum to handle a court case for a family member and he went above and beyond to make sure we got the best outcome possible. He was able to work with the court and kept us informed every step of the way. We would recommend Matt Shrum to anyone who needs a matter handled with the criminal court. His service, knowledge and professionalism was outstanding!

I would recommend Mr. Shrum 100 percent over any other attorney in austin texas. I was dealing with a very extensive and long dwi, 3 years to be exact. this man was by my side thru the whole thing. Even when i didnt do the correct things he was there vouching for my name. He puts his clients first more than anything and he worked an amazing deal out with the prosecution for me. Im very blessed for Mr. Shrum. I recommend him whole heartedly.

Nice comfortable atmosphere have not followed thru with their services yet!

Matt did an outstanding job. He was clear about what I needed to do and I followed his recommendation exactly. Success...case dismissed!

tl;dr - unresponsive, completely missed my court date, resulting in a warrant being issued and continued to be unresponsive and put in minimum effort.nnWhen you hire a lawyer for a traffic ticket situation, you don't expect much. They aren't going to put in a lot of hours or effort, and that's fine. You are just hoping that they use their relationships at the court to get you a decent deal that lowers your costs and keeps things off of your record. I wanted to hire someone, pay their fee and then some time later have them tell me what happened, what I need to do, how much to pay the court, and be done with it. So I wasn't surprised when I didn't hear from Mr. Shrum's office for weeks after hiring them.nnAnd then I went and looked up my case online and found that I had a bench warrant issued for failure to appear. This is literally the only part of the job that was important here - actually keeping up with the court date and handling things before then and NOT having a warrant issued. In my experience at jobs that I've had, if you screw things up THAT badly, you go out of your way to make the situation right. You put in extra effort and show some remorse and empathy for the situation.nnUnfortunately, Mr. Frum's office did not feel that would be an appropriate response. Mr. Shrum and his assistant continued to be unresponsive, only replying with "we'll take care of it" and not providing me any additional information. So I had to start regularly checking online court records for updates on my case. nnMr. Shrum would accidently include me on internal emails, referring to me as "this guy," showing the same general disregard that he had for my case/situation. Promises to contact on certain dates were broken. Excuses given that my voicemail box was full even though a) I have no problems getting voice mails from other people and b) I had specifically asked for email communication (because I wanted everything in writing at this point). nnAgain - I get it. For $250 you don't expect a lot of hand holding and constant updates. Traffic tickets are a volume business proposition for a law office that don't require much effort. Totally reasonable. But when you fail to appear and result in a warrant being issued, I expect you to show some level of remorse, or give some kind of valid excuse. I also expect you to go at least a little out of your way to make sure you make it right. nnEnd result is that yeah, the ticket is "handled," though I have zero reason to believe that this was the best that could be done in the situation. I have to assume that a better organized lawyer would possibly have gotten a better result, or that a better result might have been possible had my case never gotten to be in a bad standing from failure to appear. Mr. Shrum made zero effort to make things right beyond going through the remaining motions. I mean, getting your food late at a restaurant would likely at least get you a discount on your ticket. nnI paid full price for a low-effort service and didn't even get the low effort that I was paying for. nnIt is my personal opinion that other people should not use Mr. Shrum's services.