Wanderpolo & Siegel Counselors At Law, Llc

My parents used Wanderpolo & Siegel to complete their legal affairs over the past few years. When they considered putting their house in a trust, the staff patiently explained the options and allowed them time to consider all of them. The staff was compassionate and professional during the entire process. They also provide services beyond simple document preparation. I would recommend the firm to anyone who is in the need of estate planning.

When my father fell ill and needed to move into a nursing home, my family turned to Wanderpolo and Siegel to guide us through the daunting Medicaid application process. Never having done this before, we needed their guidance to hold our hands and walk us through each step. They have failed miserably in this regard. We felt neglected, ignored, disrespected, and foolish. They consistently missed meetings and key deadlines. Their office staff is beyond incompetent, delivering documents late and riddled with mistakes. When Shana Siegel was confronted with these complaints, she made excuses and tried to brush them aside as insignificant. She clearly doesn't understand who is paying her bills. Once they realized their billable hours exceeded the fixed price of our contract, it became very difficult to reach them or get a status on my father's application. We were relegated to the bottom of the pile. The application was ultimately approved, due in large part to my family's Herculean efforts. Run, do not walk, away from Wanderpolo and Siegel.

Fantastic staff! Friendly and helpful! Easy to get an appointment. Accommodating to our availability since my schedule is crazy! My mother and I were clueless as to what needed to be done after my father passed. They were able to direct us and answer all our questions in a way that was easy to understand. Can't thank them enough for making a painful process easy. Definitely recommend them to friends and family.

I have used (& will continue to use) Wanderpolo for various legal documents concerning my son, a 21 year old with autism. They have ALWAYS been very professional, helpful & cordial in our dealings...very willing to take whatever time necessary to "explain it all" to me. Happy to recommend them: they are top notch.

Pricing was unclear and changed several times. On multiple occasions we received a contract with a different amount than was discussed verbally. Service was an ongoing problem. Could not get a call back or a written communication returned. When I brought these issues to the attention of the attorneys, they did not rectify the problem or refund any of the initial $750 fee.