Young Williams, P.C.

Awesome customer service.. Clean bathroom and reception area.. Very nice people.. But the sidewalk in front of the building was icy..

The few times I've had to call them I've had to be on hold for over 30 minutes. Today I got the pleasure of holding for 36 minutes just for someone to pick up the phone and tell me their computers are down and to call back in 30 minutes! I've been having trouble getting to speak with someone for over a year unless I take off of work to physically go up there it takes months to be connected by a case worker! Considering my daughter's father is a deadbeat and I need to work to support her solely taking off work doesn't seem like a great option!

I have been leaving messages and waiting on hold for the past 3 weeks. No return call and I stay placed in hold 45 min- 1.5 and never get put through to someone! This is crazy! I pay my child support!! I just need to speak with my worker! It is not right and very unfair!!

Good luck getting an operator. I have called to speak with my case worker and have tried to reach the operator and all they do is hang up on you or send you to their automatic payment line. I had to call the Olathe office for them to patch me through. Next time you hire someone to take calls make sure they can handle the job and don't try to say they are busy, I heard them laughing in the back ground everytime they hung up on me or transferred me to the other line.

Kinda hard to find honestly not much more to say about it. It is what it is