Hawk Haynie Kammeyer & Chickedantz LLP

The people who answer the phones are extremely rude and talk down to you like you’re scum. If you have to deal with them, you’re not going to like it.

Lost my job filed for SSI and was told I could make payments. I was making payments and they sent papers to sue me anyway. Shame on you doing that to Senior citizens with limited income who are actually trying to pay. Your terrible!

Talked to 3 different people and the first, i’m guessing the receptionist was rude and ended up transferring me over to the next person without telling me she was transferring me over. Once i was transferred i guess i was transferred to the wrong person because she had to transfer me over to someone else. and the last person was just extremely rude! i had unclaimed funds that i wanted to know about and she just acted like I was already supposed to know what to do by what the letter told me. She kept saying “Well is that what the paper says?” in a condescending tone. Keep in mind the letter just states that i have unclaimed fund and to either show up at the address provided or CALL if I have any questions!After she got done explaining to me where the funds were from i wanted to just confirm on how I was able to collect the funds and she just kept saying “ we’ll is that what the paper says?”I was super nice on the phone so to be talked down too just for asking a simple question that took her a sec to explain to me is just very unprofessional and rude.Just from that one phone call alone I would not do business with this law office ever.Get new people answering your phones because the ones you have now obviously are unhappy and need to find new ones! I would give them no stars if i could.

I called this office to verify some information regarding a title search against my deceased mother’s property that listed the attorney for the plaintiff as Sarah Blake. I talked to two people, a receptionist and strangely, someone from Collections (she didn’t identify herself when she answered). I understand being businesslike and matter-of-fact, but you can do so without being rude. My call lasted less than two minutes, but in that time it was made clear to me that she was NOT interested in helping me and that she clearly had no empathy for my situation. When I asked how I could get a document to support what she was telling me over the phone to give to my buyer, she literally said, ‘I don’t know and I can’t help you with that’. I can imagine that the lawyers for this office would be embarrassed if they knew how their staff were treating people that call in. Based upon how my simple request was handled (or in this case, NOT handled)I would never even think of engaging their services as a paying client.

Mike Hawk is a phenomenal contract law attorney and has assisted me on multiple occasions. He is responsive and easy to work with, I highly recommend. Keep up the great work!