Heuer Law Offices SC

This place is VERY unprofessional. The office staff who answers the phones are rude, belittling, and just plain hateful. Not to mention its 2025 set up an online payment system don't be cheap. Makes people send a stamp to get a receipt back otherwise no way to know where you stand. MAKE AN ONLINE SYSTEM

We settled a bill for my husband. They couldn’t take a payment over the phone which seems odd. This is 2024 you should be able to do so. They received our payment through the mail in 2 days but a week and half later we are STILL waiting to receive the letter to file with the courts which in my opinion is ridiculous!

They request documents but aren’t specific and when trying to contact them they refuse to call back. Absolutely ridiculous and rude and unprofessional

Although they we're trying to speedily garnish my wages they were extremely fast at stopping it when I showed proof of being ungarnishable. They weren't very happy but they notified my employer on the same day. My employer had already mailed them a check and when it was received they promptly refunded it to me which I was not expecting. What can I say about a bill collector? They are just doing their job but I think they were reasonable to work with. Quite rude on the phone at first but with patience I was able to get them to stop assuming and hear my questions. Then I was able to get straight answers. I blame this on all the bad calls they must get daily though. Over all I would say they were fair as can be in their profession.

I had the unfortunate event of having to go through this twice within two years for my medical bills from children's hospital and pro health care. However, each time I dealt with them I was always impressed. They were always really friendly upon the initial call to set up arrangements. They tried as best to work with what I can afford. A lot of lawyers and collection agency's use scare tactics and intimidation but they were upfront and honest. Each time I call to make a payment they have a good tone. And no. I am not a family friend. I am real person that owed $4000 worth of medical bills. Not that I want to experience this again, but if I had too..I hope i can deal with a company like them.