Law Office Of Jeffrey A Robertson PC

Lawyers
Jeffrey A. Robertson
Family Law, Adoption, Criminal, Elder Law,
113 West Main Street
Warrenton, MO 63383
Reviews

My family found ourselves in a very sticky legal battle, and sought the help of Jeff Robertson. He was amazing. Jeff listened to our needs, and was realistic about the potential outcomes. He was respectful and kind, even when we were distressed. Our case was challenging, and he had a lot of personalities to work with, but even so—he answered all of our questions in a timely manner, prepared us for the “what ifs,” and went to court prepared. I’m so glad we decided to trust Jeff Robertson, and will never forget how he helped my family in our time of need.
Mr Robertson represented me through a major trauma in my family. From the moment I met him I felt welcomed and relieved to have found him. I felt nothing but support and encouragement from he and his staff. There was never a time I felt like I was underprepared or uninformed. Any questions I asked outside of our meetings were answered within hours usually far less. He viewed his time as valuable to me as it is to him and never wasted it. He’s a man of few words. A person who methodically thinks through his response before giving an answer. One of those rare people who are gentle and kind but also have a personality that demands respect. Always on time, organized, confident, and efficient in the courtroom and in his office. I would absolutely recommend him to everyone I know!
Do NOT use Jeff Robertson!! I have worked in customer service related jobs for over 10 years and for that reason, this is the first negative review I've ever written. It's also the worst service I've ever received. Jeff was fantastic in our first initial consultation for my divorce, but after that he disappeared and I never got to speak with him again other than to sign the final paperwork. I had to deal exclusively with office admins (they had three in the few months my divorce took) and his assistant (I believe also his wife), Michelle, who was TERRIBLE. She almost never answered her phone, they wouldn't give me an email address for either of them and when I would stop by the office (during their posted business hours) neither her or Jeff would be there. When I did speak with her, Michelle was unimaginably rude & unprofessional, I could never imagine talking with a client/customer the way she does. My divorce has been final for 3 months and they are STILL hanging on to a portion of my retainer fee that should be refunded to me since it was not used. Three voicemails and stopping by the office twice and I still have gotten no response. We ended up doing a non-contested divorce without children, very civil, and filled out all the paperwork ourselves from the state website. Jeff's office literally just filed paperwork with the county so we didn't have to go to a court date - and they STILL charged a total of $950. Family Law cases of any kind are some of the most painful experiences clients can go through and this company couldn't possibly care any less. Jeff's office literally caused me MORE headaches than my ex-husband did!
This man truly cares and wants what’s best for the children. No matter what happens in the domestic case, the kids being taken care of by GOOD parents/guardians who care is always his priority. And he truly wants to help you as well. Mr. Robertson might seem gruff on the outside and quiet, a man of few words, but he has a heart of gold and will do what’s best for you and your kids.
If you are going through a divorce, understand this: You are mad. You want to hurt your soon to be ex. If you have children, your anger is going to have an adverse effect on your children. KEEP THE CHILDREN OUT OF IT. They are precious and need to love both of you, and not be made to feel guilty by either of you for loving the other parent. I have used Mr. Robertson's services several times since 2001. The fact that I have gone back for his family law assistance several times (5 times to be exact) should say all that needs to be said. Understand this: Nobody gets "everything they want" in matters relating to Family Law. Mr. Robertson's advice and counsel helped to guide my cases through the courts and reach amicable resolutions. Again, I may not have got everything I wanted; but neither did the other party. Looking back through the the last 15 years, Mr. Robertson has probably saved me tens of thousands of dollars in unnecessary "angry" expenses. I would definitely use his services again. No question.