Leitner, Williams, Dooley & Napolitan PLLC

I’m a member of an organization that offers legal services benefits to its members. So, I was given a referral to Leitner, Williams, Dooley & Napolitan, LLC, in my city. I called, spoke with a receptionist or secretary, told her my reason for calling. She forwarded me to a voicemail (or maybe the attorney did not pick up), and I left a message. For whatever reason, my information was forwarded to the firm’s location in another city, hours away. (They have locations in west, middle, and east Tennessee.) The person that ultimately called me, from the out-of-town location, was great! But we agreed that my information would return to the original location, in the city where I reside. (It should have been clear from my area code which part of the state I reside.) This person assured me that someone in town would contact me on Monday. I write this review Wednesday night (2/2/2022). Nobody has called or left a message! Someone could at least have reached out to suggest another route/law firm. But this experience may be a blessing. If my communications are forwarded and disregarded this early in the process…. It’s nice to find an attorney/legal office who makes you feel that your calls are important and that you’re important enough to call back. (Update: It's Friday. Still no call back from this firm. If my case was not one that they'd want to handle, should have said so up front.) (Update #2: An attorney contacted me on 2/17/2022, and I got the consultation I wanted!! At this point, I change my original rating of 1-Star to 3-Stars. It still took a long time for someone to get back with me after I complained. But the attorney was quite alright when he did call, and he's in my area. Maybe they just got tied up, interacting between offices. Weird things happen. Who knows?)

My name is Angela. I feel like I was mislead and taken advantage of by Thomas Dement. This is my opinion I am not an attorney and was only looking to trust the one I thought I hired. I thought he was going to represent me in a property partition lawsuit. He took my money, $1500.00 initially to be exact and strung me along for over 6 months having only written a letter to the other parties involved in this matter. We never moved any further with the process although all the long stated I was ready to head to court and get this done. Into the 7th month he starts requesting more money... that I didn’t really have. Only when I decided to write a letter with text message screen shots, a copy of the retainer letter etc to the firm about his shenanigans did he decided he would not continue to mess over me. Immediately after that I received multiple calls and text messages etc. on how he could now fix this problem... He lets me know he now can’t represent me as he is ill and too busy with a specific case, and NO ONE else in the firm can either...(interesting because I know there were at least 2 other real estate guys in the office) I have now been refunded my money. Yippie! But back to square one. I think Paige at the office signed for the certified letter sent to the office and simply gave it to Mr. Dement to keep everything QUIET. I just want others to know that if you are planning to deal this firm this particular guy is not someone I would trust ever.

My attorney was Thomas Dement! He was more than we could ever have expected from a lawyer. He followed through with everything he said he would do. I am more than grateful for you Mr.Dement and would recommend him over and over again!!!! Thank you from the bottom of our hearts for all your research and and hard work on our case! We couldn't have asked for anything more from a lawyer!