Monsour Law Firm

Lawyers
Benton Gaines Ross
General Practice,
Douglas C. Monsour
Medical Malpractice, Bankruptcy, Civil Rights, Natural Resources, Natural Resources
James Clay Gossett
Personal Injury, Bankruptcy, Business, Estate, Estate
Katharine Gale Krottinger
Personal Injury, Litigation, General Practice,
Ryan Clark Wiscombe
Personal Injury, General Practice,
Reviews

I am very thankful for the representation provided by this firm. The staff was helpful and courteous throughout the whole process. I will be sure to use them again if ever the need arises and have already recommended the firm to several friends.
I regret letting them represent me.. customer service is terrible. I started out out with Bryan representing me then some how someone name Christiania ended up handling my case. I wasn’t informed and that really confused me. Then Christiania receptionist kept saying she was in a “conference meeting” EVERY time I called and would return my call weeks later. She treated myself & my case as if I wasnt important. She spoke to me rudely and rushed me off the phone several times. Updates were off, she made decisions for me instead of letting me chose what action I wanted to take with the insurance company. I total my car and decided to let this company represent me since I wasn’t in fault by the police report. I was the driver, my mother on the passenger side. The company ended up getting me less than my mother and only negotiated with the company one time and they made the decision for me when I wanted to keep negotiating Christiania told me that she had already settled and a check was sent to me. No one informed me on the decision the company did without asking me! Overall my mother “the passenger” ended up getting back way more than me, luckily it was enough to cover her medical bills. She used MORRIS BART he helped her a lot I just wish I did the same. This was my first experience with this situation and if you don’t know what’s going on they won’t explain it very will, they leave you in the dark to guess what’s going on. Good luck! I don’t recommend this company!
They were so helpful with all my legal questions
No update and they will talk to you like trash. Run away from this law firm.
Doug Monsour and EVERYONE at his firm are so wonderful. They care about their clients and help do what is best for them.