Rogers, Carter & Payne, LLC

LONG POST In my opinion, this company (law Firm) provides the least competent customer support. I am still attempting to recoup the overpayment of more than $1,000.00. I clearly understood that a debt had to be paid and that debt has been paid in full the debt was paid in full on 11/25/. It didn't take them long to obtain the money, but it is like an act of Congress to return my money. I was told a check would be mailed to me for the overpayment. Mind you I followed there instruction about communicating with them through email. I sent an email dated for 12/5 and as of today 12/16/ no response. I was so upset that I called today only to be told something different and that the bookkeeper would get back to me when she has received the file. So me doing due diligence work because I need my funds return, I called the sheriff office only to be told that this law firm didn’t get the judge to sign off until 12/12/ again two weeks after I paid my debt in full. but now I've been informed that my overpayment must be returned to the sheriff's office, who will then forward it to my employer. The holidays are currently upon us, so perhaps some next year I can get my money back. I make an effort to act professionally when I deal with them, but the attitudes they display are reprehensible. It is not there money it is mine and i just wanted to have it back . RUDE is who they are.

They are garnishing me now and I am absolutely done with them. They want to make me pay $45 just to get a letter showing my balance showing that I am finished paying and they still taking out of my check if they continue to take out of my check, knowing that I am finished paying I am going to reporting all the news stations.

Garnishment has been paid off as of. December 2024 they have taken 3 of my checks after it begin paid off for no reason. I have called for months and said my money will be returned to me at the end of the month. Why are they still taking my money.

Been calling and emailing this office for over a week for a simple pay out letter for my mortgage company. Based on the reviews this is a lazy and unprofessional office. They holding up my closing process because they are too busy doing nothing! Now if I wasn’t trying to pay them off I wouldn’t be catching so much hell! This is pathetic! Only gave it 1 star because I couldn’t post my review!

I never seen nobody who makes it soooo hard to pay a debt off! Why do a person have to wait 7-10 business days just to pay yall off? You would rather let people gain more interest than to just send them or tell them how much you need to pay off a debt! I do not recommend and I wish loan companies would stop using sorry tail law firms like this! Even offered to drive to them they still saying 7-10 business days! I hate this place