Associate Judge, City Of Houston, Munici

I served on jury duty last Friday and finally got picked. It was a long day but everything went along as planned. Then later I called to get a copy of my jury summons for work. Everybody was extremely helpful. There was no long wait time and everybody was happy to help. A miss L Garzy was extremely helpful.

I want to thank Court Admin Ms. Laura M. Garza, she was so helpful, when I was there today. She offered assistance and knew exactly how to help me before I even asked. When I realized I had made a mistake and was at the wrong location, not only did she offer to look up the correct information for my appointment but she gave me her card to prove that I was there on time. She also gave me the contact number to the correct location so I could call and reschedule. She truly went above and beyond and I just hope that everyone in these courts follow her example. This is how Public Service is done, thank you so much. I was pleasantly surprised when the representative who answered at the correct location was also very kind and patient with me and provided me with a rescheduling time. I'm sorry I didn't get her name, but she was exceptionally kind and also quick to assist me. Thank you so much.

So the lady in the information desk she was nice, but the we went into court 7 and the judge was not helpful so thats why im giving it 3 stars

I called to get some info for my brother and the woman that answered made me aware he needed to call. I explained I didn't want his personal info but wanted only to understand the process to get the information. I've never had to take care of these kind of issues, like warrants etc, so I wanted to understand the process for him because he is not doing well, and I wanted an idea on how to help him take care of his issues. Anyways, this lady on the phone was very impatient, rushed me...I asked if she would please be patient with my questions, she would speak back confrontational to me and continue repeating herself, "tell your brother to call" It was like she didn't want to hear anything I had to say. I hope when I call back that I do not get her on the phone. Is there customer service when it comes to city offices or is that for service businesses only...wish people in general were more kind. I didn't get her name but it was 4:00pm June 25th

Very thorough security checkpoint at entrance