Boatright Law Office

Lawyers
Susan E. Boatright Simon
General Practice,
Reviews

In May 2021, I was intentionally hit by an SUV driven by a man who had shot two people in my neighborhood. I contacted Nathaniel Lee of Lee Cossell & Crowley. Mr. Lee carefully listened to my story, arranged for me to get the medical services I desperately needed, and took on my case, which he settled with the insurance company. He and his capable staff (including Mr. Lee's wonderful paralegal Dinahlynn) patiently and competently led me through the entire process, which could have been quite harrowing. I couldn't have been in more capable hands, and for that I am both humbled and grateful.
Nabeela took over my case that was sitting for a long period of time. She called me, let me know what I needed to provide for her, and I was paid within a few months. Nabeela is very efficient and thorough. I never had to worry about what was going on with my case. She updated me every step of the way. I would highly recommend her!
This law firm is a joke. Did my intake call and have been waiting over 5 weeks for a returned call. Called back twice in that time frame which I was met with hostility from the customer service/paralegal. At this point I assumed you were my representation as I moved to another state. I also informed your team that my medical issue was worsening and needed to be resolved quickly. I would of been more than happy to put a $10,000 retainer down for my issue if the lawyers at your firm cared. More than likely will be pursuing damages against your firm when i bring other representation on. Thank you for your service it’s been greatly appreciated! Also if you try to respond with some witty feedback like the rest of your reviews….. I also deal in contract law. This is just straight up disrespect and ignorance on your firms part.
Great customer service, very professional and confidential. It was a pleasure working with them.
They never returned my call about taking on a possible case. Left three messages so far over the course of a few months. Maybe I dodged a bullet. ??????????? Communication not good.