CARECEN

Last year in summer I reached out to CARECEN looking for legal help during a crisis time for me. A couple of days ago, I was forced to terminate my relationship with CARECEN because I felt that their area of legal expertise did not appropriately match the needs of my case. I believe there is more progress that can be made with a lawyer or organization who has specialized experience in handling various cases in a timely manner and actually cares about their clients. As I told the legal assistance attending my case (Joshua Navarrete.) It is unbelievable how even during a pandemic there are people that choose NOT to get their job done and find excuses for it. I understand that as a person we might need a mental health break. Which I completely understand but does NOT excuse us from doing our job. I will not go into more details because I would be wasting more of my time. CARECEN needs educated, humble, dedicated, reliable and integrity legal assistance workers. CARECEN, I am singularly disappointed!!!

It was a nightmare. I got to the place at 8:17am and they finally talked to me around 3pm. Waited more than six hours with no food in my stomach. Then once they attended me, HENRY who “helped” me out asked a few questions before letting me know that I was not eligible to apply for residency in this country. I was like I already know that. So then I went ahead and told him that I had previously talked to a lawyer and the lawyer let me know that it was possible to do it and whatnot, and he gave me a big attitude about it. I proceeded to ask him what forms need to be filled out and he was like it is not about the forms it is about how you go about it, which I understood. I was able to take his little attitude because I am a strong individual but it is very unprofessional to leave someone especially a client without any other options or hope. Most of these cases are very serious, and clients are on the bridge of wanting to give up (in my case). I know there IS a way, but to just out rightly say that I am not qualified to apply is not what clients want to hear. To sum it up, I won’t ever go there again unless I have an appointment with a LAWYER and not a notary, so that they can review my case. Also, besides waiting for 6+ hours, I had to pay $25 to have a hopeless five minute conversation. Just a tip: if you cannot handle the case of a client handle it over to someone that can or at least someone who's nicer and can offer RESOURCES to continue fighting for their goal.

I was pleased with the professionalism and organization by which my wife's and daughter's K-1 conversion to the temporary residence card was completed at this office. Henry was very knowledgeable of the process and the necessary forms for a thorough application. After being ripped off 12k by an attorney, this place was able to do an extraordinarily job with the application. Thank you all and God Bless

I came here because they are motivated by money. These people really cared about me and the best part that throughout the entire process I only ended up paying $200. I had gone to a for-profit lawyer and the process was estimated to cost me over $2k. For this alone, I will always go there. They are nonprofit.

They help the community. Their services are free or at a very low cost.