D C F Child Welfare Legal SER

I knew my benefits will expire last month so I did my application two weeks before the end of October . Submitted everything i knew I need to submit before being notified. Waited for a phone interview left multiple messages to the phone number they say to call for the interview and no call return ever tried calling customer service waited hours never talked to anyone to this day I continue to call and now you can’t get through to anyone the system just hangs up . Had to redo my application and have not yet been notified. They have families trying to get by we do our part when it comes to them doing theirs it’s a complete FAIL ! This system is pathetic. If I could give 0 stars I would .

If I could give 0 stars I would I have had to redo my application twice because I need a phone interview I call and leave voicemail everyday multiple times a day and no call back and the one time I got an answer the lady was extremely rude because my baby was asking for milk in the background and she said I needed to leave her alone and go to a quiet place to do the interview (that's the nice way of putting what she said I cried) after the baby was quiet she gave another number because she wasnt in charge of my case supposedly even though that was the number on the paper. So much for helping the people in need

No one answer the phone. I've been waiting for hour and 30 minutes just to speak to someone.

They never answer the phone, it's so irritating

Not that my 1 star will affect the 1.5 average for this disgusting place but here you go.