O.F. Mossberg & Sons

Best gun company in the US

I had purchased a new used Mossberg 500 12ga from a budfy of mine and I love it. I even went and bought myself the Mossberg 500E .410 and love that as well. People that hate on Mossberg ans say oh Remington 870 is the best! Lmmfao you cant get half the stuff for that shotgun as you can the Mossberg 500. The 500 is a shotgun, rifle and muzzleoader all in one all you gotta do is buy the different barrels. Now try that with your REMINGTON 870!

I placed an order for a couple of parts for my Mossberg Patriot on 23 Feb 2016. It's now 3 March 2016 and my orders has not been processed yet. My first order was done over the phone for a Picatinny rail and screws to replace the stock Weaver rails. The status for the first order failed to appear in the tracking page. My second order was made on the company store for a couple of Long Action Magazines; tracking page can find that order and it indicates it is still being processed after 9 days. No status of being backordered or delayed was ever provided/e-mailed to me. nnI should have gone with the Winchester Model 70. Very disappointed at this point...nnUPDATE (3/7/2016): I contacted Customer Support to follow up on my orders. This time I was told my first order was not an expedite order, so it will take 14+ days to fulfill. I checked their online shipping options and the only one that appeared was FedEx Ground. The second order I placed (Online) appears on my account profile cannot be found. So now, Customer Support is telling me I have to re-order the item because it will not be processed. No thanks, I'm not bothering with this company -- You already lost this customer.

I wanted a pump action shotgun and the debate between the Mossberg 590A1 and the Remington 870 is legendary.nnSo after speaking with Peter Boruchowski "a key account manager" and Javier Contreres as well as reading a myriad of articles online and speaking with friends and several Gunshops I still wasn't certain. nnSo, trying to keep the business near where I grew up I settled on a Mossberg 590A1 model #51771.nnIt took about 8 days for my shotgun to arrive, I couldn't wait to get it home, clean it up and then off to the range.nnI got it home and when I opened it realized I had received a mix match of past on a receiver that didn't resemble any shotgun Mossberg owned. A Frankenstein shotgun, it seemed made of odd parts. nnWhen I phoned Mossberg and spoke with Javier Contreres a customer service manager he informed me that "just because I see a gun on their site doessn't mean that is what I will get if I order it". nnIs Mossberg kidding, that is the definition of bait and switch.nnEventually I got Javiers manager a Peter Boruchowski, on Mossbergs site his title is "key account manager".nPeter felt that he would look into it and offered to send me the right parts that should go on my receiver. I said flatly NO, I didn't know what else may be wrong and wanted a new from the factory gun. There are no model 51771's to be had I was told. So, I said I would decide what I wanted to do and call the next day.nnThe next day I phoned Peter and said I had decided to go with the basic 590A1 model #51660 and that for my troubles I would be happy if Mossberg would put their heat shield over the barrel and a picatinney rail on the receiver for an opti if I chose. This represented approximately $50.00 worth of parts at retail price, less than 10% of my cost for the gun and inconvenience.nnPeter said he would try to get the basic gun to me, but they had none in stock, no 51771's either, hmmm. They had a production run slated for May and he would "try to steal" a gun for me. He would not have a heat shield nor a rail placed on the gun and he felt insulted that I referred to the mish mash of odd parts on the gun I had received as a Frankenstein gun. Surely his cost on retail parts is less than their retail price of $50.00.nnNo guns in stock...what if i had needed parts???nnI returned the Mosberg abomination back to the store hwere I had purchased it, called Remington. They explained what I wanted from my description, had it in stock and would be happy to help me purchase it and for $250.00 lesss than the Mossberg.nnI have a Remington 870 in my home as we speak and am thrilled with it, the slide is silky smooth compared to the Mossberg, its lighter and everyone I have spoken to from Benelli to Gunshop workers and owners to friends that shoot, pretty much everyone that owns one loves them.nnI'm happy to be part of the Remington family and am done with Mossberg.nnBeware of Mossberg is all I can say and double check that what you arder is what you will receive!!

I own a 1993, 835 ulti mag made in Connecticut,Mossberg home.