Edward Rose & Sons

Very unsafe environment. Do not ever rent from Edward rose and sons properties. I had to witness my boyfriend fall down the flight of stairs because Edwards Rose and Sons installed unsafe dangous handrails for his disability. I put up notes for everyone else that lives in my building to stop them from using the dangerous handrails. Please be cautious if you are ever on Edward Rose and Sons property. Very dangerous environment . Edward rose and sons has complicated both of our life's as a result of this. I will never trust another landlord ever again because of this place . Warn everyone you know living at Edward rose and sons about their dangerous community environment please . For the safe of their well being. There are alot of others with disabilities that are at risk here . Please take notice of the unsafe environment before it is too late.

I’ve been a loyal tenant of Edward Rose and Sons since May 2019, starting with my first apartment in Westland, Michigan. Over the years, I’ve signed three additional leases with the company, and until this year, my experiences were overwhelmingly positive. My family and I recently relocated from Michigan to Ohio and chose another Edward Rose and Sons property because we trusted the company’s reputation. We felt so confident that we signed the lease sight unseen. Initially, the staff exceeded our expectations—they were attentive, kind, and resolved any issues within 24 hours. However, our experience took a drastic downturn in September of this year. Communication with the office became nearly impossible. A safety hazard in our unit resulted in an injury to my husband, and despite calling immediately and leaving a voicemail, I never received a response. After weeks of persistence, I reached the property manager, who assured me that this was not their standard of service and that maintenance would address the issue promptly. Maintenance never came. Over the past four months, numerous other issues have arisen, including partial electrical outages, malfunctioning fire alarms, and bathroom sealing problems. Despite escalating these concerns repeatedly, the office continues to ignore phone calls and emails. While the property manager and team occasionally assure us that resolutions are forthcoming, these are nothing more than empty promises. Our only successful attempts to get a response have been through public complaints, such as feedback left with the complex, reviews online, and filing with the Better Business Bureau. Even then, the company has failed to follow through. The complete lack of communication, disregard for tenant safety, and unfulfilled promises have eroded all trust and respect we once had for Edward Rose and Sons. This is no longer the reliable, professional property management company I thought I knew. For anyone considering renting with Edward Rose and Sons, I urge you to think twice. Our experience has been deeply disappointing, and I would not recommend this company to anyone.

Horrible experience during the move out process. They charge you to replace all of the carpet in the apartment due to “damage” when there is no damage (just read some of the reviews on here). Absolutely nothing you can do about it, either. They know most people don’t have the time or money to take them to court. I talked to a lawyer and she said this is a common scam landlords use to update their apartments upon move out. It’s unfortunate they continue to get away with this.

Terrible company! Never recommending any locations again. Will ENSURE that none of my friends and family will be leasing through them. They stole our deposit and are extorting us for even more money, claiming the carpet was damaged beyond normal wear and tear. They won't even discuss any settlement even though one of your leasing offices told me that they want to "reach an agreeable solution" They won't show me receipts proving the price of the carpet or that they even replaced it.

Just had apartment remodel. 2 weeks and complete. Apartment is stunning now. Beautiful appliances. Property is beautiful and well maintained. Office staff including property manager goes above and beyond to make living here easy. Maintenance team is quick and does a great job!