The Ballard Law Group

I would like to start off by saying I hardly ever leave reviews, especially bad ones. I was really excited about working with Charon’s firm to file my chapter 7. At first, the customer service was amazing, the communication was thorough, I felt in great hands. I started my process July 2023. This review is not intended to "slander" anyone but to provide an honest experience that I had with Charon Ballard. Transparently, in July of 2023 my job went out of business. Leaving me unemployed; however you do not have to be employed to file a chapter 7. Charon refused to represent me for my 341 hearing, although I had paid my filing fee in full. I literally was one payment behind due to loosing my job but had family willing to assist until my unemployment started or I got a new job. She advised me to get a new job within 30 days and to contact her when I do. I secured a new job within the 30 day mark reached out to Charon and was told my case is being dismissed. No only did my case get dism issed, but it was due to failure to appear for the 341 hearing that Charon was to have rescheduled 30 days out and failure to pay my court fees. Charon Ballard had informed me that I didn’t need to attend the 1st one. Charon also had me on a payment plan at the court house for my filing fee, when my first payment was made in full to cover my credit report and filing fee (seems unethical). I didn’t know any of this until I inquired with another attorney to get a second opinion on my case and they shared with me all of this. I never wanted to be put on a payment plan for my court fees hence why I paid them in full in July. Charon emails me back in November 2023 after my case has already been dismissed for 1-2 months to say the court fees had been paid. That same attorney checked the system, Charon had just paid my court fees yesterday after I inquired about the $888 I had already invested into this process with her on 11/3/23. Keep in mind my filing fees were paid by me to Charon in full July 2023. Now I have to refile my bankruptcy. Credit wise it’s going to look like two bankruptcies when Charon could’ve better assisted me. Instead I feel taken advantage of and misinformed. If you are looking to file bankruptcy look elsewhere. Charon is unethical and I will be reporting her to the bar and trustee as every attorney I have spoken with suggested. Every attorney I have spoken with all have stated that she did not have to let my case get dismissed. Even if she was concerned about getting paid, she could’ve rescheduled my 341 hearing. You don’t need a job to file chapter 7. BEAWARE FOLKS! Oh and she wanted me to pay an additional $1400 to refile my case. Lady are you crazy! I already invest $888 she did not allocate the funds appropriately and left me a balance with the FEDERAL court. She cleared the balance, when I brought it to her attention months later, however it just still seems unethical. Nonetheless Mrs. Vicki her assistant is a sweetheart but can only do so much; she’s not the attorney.

The Ballard Law Group sets the bar when it comes to customer service and professionalism. Ms. Ballard and her staff are warm and personable. They make you feel like a priority! They are very good in communicating with and educating their clients. I would highly recommend their services!

I feel compelled to express my utmost respect and admiration for attorney Cha'ron Ballard. I've had the pleasure of working with her on several projects and have always been impressed with her level of dedication and commitment to her practice. In a city so saturated with attorneys, it's refreshing to know that there are those who's interegrity and professionalism keeps them a step above the rest. She goes beyond the call of duty for her clients and truly empathizes with their circumstances. Cha'ron Ballard is not only an outstanding attorney but a genuinely honest person who works tiredlessly to serve her community.

I have had the privilege of knowing Ms. Ballard for several years now. Her professionalism is outstanding and is known to very forward and honest. I would work with Ms. Ballard on any and all occasions. Thank you for the continued hard work that you have provided.

Attorney Cha'Ron A Ballard and Ms Vicki was exceptional, paperwork expedited, phone calls and questions answered promptly. Representation excellent from beginning to end.Thank you so much!!