The Kroger Co Law Dept

I have to give Kroger five stars! Love them or hate them, one thing is crystal clear, Kroger has the deals. Food for Less is not as low price as it started out but there are still many bargains to be enjoyed. This grocery company is instrumental for families with limited incomes feeding everyone in the household. Sales, coupons and specials will keep you going. So if you are not yielding to others that tie their self worth to the cost of something you will take advantage of what Kroger has to offer. For those who believe they have to spend on the higher end, there is always Mariano's or unnecessarily spend more at Whole Foods.

Use to be a good company. Absolute trash anymore. Produce is regularly out of stock or rotting on the shelf. We had our identity stolen and Kroger still forced our bank to pay them then promptly blacklisted our account so can never place an online order or delivery. We tried customer service, they refused to help, called fraud number, nothing. Filed BBB complaint, who cares it’s just a stupid customer. Dont waste our time. I cannot wait until Publix opens next year so we can switch. Meanwhile this is the quality of products we have gotten from pickup or delivery. Frozen products that aren’t frozen, broken eggs, room temp milk. Rotten fruit.

I am from Germany. Someone who share my name signed up to several services and one of it is Krogers, with my email address. I have been trying to resolve the issue with customer support and spent much time only to find out nobody cares. Contact me to resolve this for good and I will delete this review. As of now it is my only chance to have the constant spamming stopped. The unsubscribe links are not working either. Done with this place. They send me emails in the middle of the night because of the timezone differences on an email address that is reserved for important things. I woke up a few times in the middle of the night during working days. This has to stop now.

If you go to a Kroger store in an upscale neighborhood you will get good food and maybe even pleasant employees, which is why I gave a 2. Im glad there is still a Kroger in my neighborhood so I'm rating the company as a whole. I have an issue with Kroger's sending coupons then charging the customer to use their own coupons. One manager said they must recoup their money that they are charged from the company who owns the product. How then are you giving giod deals to the customer. It seems as a ploy to get you in the store; you have to buy so many before you can use the coupon and I don't feel it is of any help. If you shop there it is best to find a deal and leave the coupons in the trash.

I commend the Kroger Corporation for its impressive dedication during the strike. In Aurora, Colorado, my local store, King Soopers on Parker Road, has remained operational and efficient thanks to the exceptional service from the limited staff. However, I have concerns about the strikers and their demands. While at their jobs, many employees lacked enthusiasm, often neglecting to assist customers. I frequently found grocery racks left in the aisles and witnessed employees taking smoke breaks in front of the store. They would park their vehicles in customer spaces, which caused customers to walk further to the entrance. Their disrespect and negative attitudes have noticeably impacted my shopping experience. I hope for improvements in service and morale, as the behavior of those employees dramatically influences my visits to the store.