To ensure the best possible insurance payout for a totaled vehicle, it’s crucial to be organized, proactive, and informed. Here’s a breakdown of the key steps to take and documents you should prepare:

 

✅ Steps to Take After Your Vehicle Is Totaled

1. Understand the Insurer’s Total Loss Valuation

  • A vehicle is typically declared “totaled” when repair costs exceed a certain percentage (commonly 70–80%) of its actual cash value (ACV).
  • Insurers use third-party tools (like CCC One, Mitchell, or J.D. Power) to determine your car’s ACV before the accident.

2. Request and Review the Valuation Report

  • Ask your insurance adjuster for the full valuation report.
  • Review comparable vehicles listed. Ensure:
    • They are in the same geographic area.
    • They have similar mileage, trim level, and features.
    • The condition adjustments are fair and justifiable.

3. Gather Evidence of Your Car’s True Value

  • Search for comparable listings online (e.g., Kelley Blue Book, Edmunds, AutoTrader).
  • Print or save:
    • Listings of similar vehicles for sale in your area.
    • Maintenance records showing recent repairs or upgrades.
    • Receipts for new tires, brakes, or engine work.
    • Documentation showing low mileage or excellent condition.

4. Challenge the Offer if Needed

  • If your valuation is higher, submit a counteroffer with evidence.
  • Highlight discrepancies in the insurance valuation (e.g., older or poorly equipped comps).
  • You may also hire an independent appraiser.

5. Understand Salvage Retention Option

  • Some policies allow you to keep the totaled vehicle and receive a reduced payout.
  • Evaluate if this is worthwhile, especially if you’re considering repairing or parting it out.