The Romero Firm Llc

Lawyers
Custodio Anibal Romero
General Practice,
Gary Polanco
Pablo Forray
General Practice,
Reviews

Not good experience at all. The person in charge to make me all questions about my case sounds like everything bothers her. Always talked to like Im doing something wrong. No people skills at all and she needs a customer service training. So rude and unprofessional. Someone told me about Anibal’s firm that was very professional but this lady in particular not represents the firm background.
I wish to express my dissatisfaction with the immigration law firm, particularly my interactions with parelegal Jessica Mejia. Despite having engaged their services on January 6th with the understanding of a response within 1-2 days, I encountered a significant delay. It was only on January 18th, 12 days later, that I managed to establish contact. Throughout this period, attempts to communicate with Jessica Mejia via calls, texts, and email went unanswered. This prolonged lack of communication proved to be a source of considerable frustration. I share this experience as a cautionary note to others. It is advisable to consider the professionalism and responsiveness of legal representatives carefully. In my case, the apparent lack of prioritization for existing clients and a focus on constant consultations raised concerns. Their secreataries are also rude and hung up the phone on me, even after I explained that the parelegal did not communciate with me at all after I paid for a service. How they treated me caused me emotional distress for months. I would not recommend them to anyone !
Great service, I came with a migration issue and the crew in this office helped me from beginning to end, the customer service, the deep attention in my case was beyond. Thank you once again.
Excellent service. They are super professional and proactive people. They know how to solve your case. Thanks!
The secretary made an error and told us my case was approved by the judge and they gave us an appointment to go sign papers to start the immigration case, when we got there they told us that the secretary read the paper wrong and the judge didn’t approve the case. That is not a mistake to be playing about.. how do you work in a place like that and can’t even read a paper right?.