Johnson Mark, LLC

I have been dealing with JM for months now and they are definitely not professional. They only keep part of the conversation in their notes that benefit them. I've always received the monthly letters days after the transaction has already gone through my account. Yet their letter states I can call at least 3 days prior to cancel or change it if needed. They changed the amount they were taking out of my account without notifying me. I will be reporting them.

"I had the pleasure of working with Maya L at Johnson Mark LLC, and I must say he made the process surprisingly pleasant. Maya was professional, understanding, and respectful throughout. He communicated clearly and made a potentially stressful situation feel manageable. His calm demeanor and helpful attitude truly stood out. Highly recommend working with Maya if you need assistance!"

I worked with Aman, he was very courteous and helpful in assisting me in closing out my account . I appreciate you Aman! Thank you for your customer service and attentiveness in my case and for supporting me along the process.

Aman was awesome! He was kind and understanding and listened and helped us find the best solution for our problem! Definitely ask for Aman when working with this company! Thank you for helping me

The only reason I am giving this place five stars is because of the last person I spoke with, Aman. He was very kind, patient, compassionate, understanding, and very knowledgeable. He went the extra mile to work with me and to answer my many questions. He helped me process a payment I needed and wanted to do. He was willing to process a complaint on the previous agents that were sending me in circles, refusing my payment to finish things off, stressing me out, talking down on me, etc. I’ll be requesting him directly the next two times I’ll need to call to complete the process of things and what not. They need more people like him in this field trying to pacify and help all involved. A true gem in a rough situation.