Lancaster And St. Louis, PLLC

Lawyers
Hilary Arthur St. Louis
Residential Real Estate, Estate Planning, Child Custody, Business, Business
891 Central Dr, Nw
Concord, NC 28027
Hilary St. Louis
Real Estate, Business, Accident & Injury, General Practice,
891 Central Dr, Nw
Concord, NC 28027
Laura Leann Lancaster
Divorce & Family Law, Accident & Injury, General Practice,
891 Central Dr, Nw
Concord, NC 28027
Leann Lancaster
Residential Real Estate, Estate Planning, Child Custody, Business, Business
891 Central Drive
Concord, NC 28027
Reviews

Love is often joyous; however when it sours, it can become quite painful. After 14.5 years of joy and happiness, I recently found myself in a marriage that had soured. Unsure of what I needed to do to regain my happiness, I reached out to Hilary St. Louis of Lancaster and St. Louis Attorneys At Law. During my initial phone call, Hilary gathered information from me and then explained how she’d be able to help. I felt very confident that I had found an attorney who clearly understood my situation and would be able to help. At the end of that first conversation, she advised me to take a little time to be certain I wanted to move forward with my plans. During the two weeks I took to be sure I wanted to move forward, there was never a feeling of any pressure for Hilary to gain my business. Following my “time to think “ I scheduled a follow-up appointment to officially get the ball rolling. Hilary walked me through the process, provided options and explained each of the option outcomes in detail. I left that meeting with a clear understanding of what was to come and what I needed to do. The advice she had given me, positioned me well to have successful negotiations with my spouse. I had one additional follow in her office to review the documents she and her team prepared. We also talked about the immediate next steps, and those necessary in the future, needed to finalize a divorce. Separation and divorce are never without emotion, but Hillary made the entire process as painless as possible. Professionalism, compassion and affordability are of the many reasons that I recommend the Law Offices of Lancaster and St. Louis to assist you in times where love has gone sour.
Hilary and her paralegal Sam worked with me to resolve a non-traditional family law issue involving child custody and support. Over the years, I consulted with multiple attorneys in Cabarrus and Mecklenburg counties but she was the ONLY attorney who was willing to go the extra mile by doing the back end work to ensure that I received the most favorable outcome for my situation. Her communication with me was empathetic, direct, responsive, and she compassionately resolved my case as expeditiously as possible. Highly recommend!
I went for weeks hardly hearing anything out of my attorney. I’m not sure what she actually did as me and my ex are the ones who came up with the agreement in mediation. I had to advise my attorney her draft was full of simple spelling mistakes. Which I was charged to fix. My lawyer was not even aware of my court dates. I had to tell her when they were. We never actually went to court because my ex and I figured it out on our own, the lawyer essentially did nothing. Then when it’s done, I get a bill saying there’s almost 900 dollars that I have left in escrow, but they are going to keep it. This is unlike literally every other lawyer around. She charges 4k to essentially file a document. If you use her, read all the fine prints and prepare to do literally all the work for your case. They are going to bill you hundreds just for email correspondence. I advise finding another lawyer personally. At the end of the day it’s my fault as far as money for not slowing her down so I could read everything because she pushes you fast to sign everything. Now I know why. Just feels like a bad business practice to keep money from parents who are already struggling when she knows exactly what’s going on in your life. But hey. Enjoy that new purse I bought you I guess. Edit And apparently if you want the details of your child support agreement broadcast to the world also use this lady.
This lawfirm was terrible! They didn’t listen to me at all. They took my money and basically told me what to do. I was never heard but basically told to be a robot. There was no advocating. They took the simple route and went with the flow. They didn’t fight for me whatsoever. You can’t talk to them after 3 pm almost any day and their paralegal screens the calls so you probably won’t talk to them on most days. If it’s the weekend, your totally in your own! Appalling. 4K retainer to be left out of your own case! DO NOT WASTE YOUR MONEY! They don’t CARE ABOUT YOU.
I was represented by Lancaster & St. Louis for nearly 3 years as a client. Their performance as my legal team was haphazard, sluggish, and emotionally draining –on their best days. For those reading through the reviews debating whom to trust with your representation, please note it seems that this legal practice does not prioritize cases for single fathers, and I urge you to look at the patterns within the reviews for this firm. As a single parent, I’m familiar with the hardships and stressors court can bring and this team failed to provide me the support I needed in one of my most difficult times – resulting in time lost with my son, financial losses, and unnecessary emotional turmoil throughout this whole process due to simple carelessness. For other reviews referencing this firm’s professionalism on gossip amongst the court circuit, unfortunately I was accidentally copied on emails between Hilary and opposing counsel; a lengthy back and forth of both attorneys disparaging and making fun of court staff, fellow attorneys and even judges. This is hardly the behavior I expect to see from someone representing myself and the best interests of my son. I began with Hilary representing me in my case. After Hilary mysteriously disappeared for a second time (this time for several months), LeAnn took over my case. Both of Hilary’s disappearances also occurred within a week of two crucial hearings on motions Hilary had filed. There were plenty of conversations with opposing counsel (who Hilary was familiar with as they are both based in Cabarrus County) and plenty of emails but there was no traction on multiple fronts. With Hilary’s second sudden disappearance, opposing counsel was also replaced at the same time with someone based out of Mecklenburg County, who the office had not previously interacted with. As an aside, credit where credit is due; opposing counsel was thorough and competent and quite a contrast from LeAnn. LeAnn was tasked with representing me on the motions Hilary had previously filed and had not been heard for well over a year. From her first appearance in court, it was clear that LeAnn was unprepared. Multiple motions were dismissed due to careless oversights. This included a motion for child support and unpaid expenses totaling well over $10k that was incorrectly filed; again carelessness. After two of these incidents, I reached out to Hilary detailing my concerns. The response I received was that THEY would decide who was assigned to which case, cc:ing LeAnn and further enflaming the situation. LeAnn's lack of preparation was exacerbated after one judgement called for a one year suspended sentence. (I've obtained a copy of the court transcript confirming the judge’s ruling from the bench). In drafting the judgement with opposing counsel, LeAnn neglected to include the duration of my sentence. After the judgement was filed without a duration, it became a sentence with no duration, which meant it would expire when my son turned 18. A one year suspended criminal sentence became a 7+ year sentence directly due to LeAnn’s negligence. While I do not doubt there have been several clients with successful outcomes being represented by this firm, there are also significant negative experiences that fit a pattern. The question to ask yourself as a potential client is whether you are willing to take the risk or to go with someone with a more consistent track record. As for the response from the owner; no one review is worth more or less, just as no one client should be treated more or less than another. There is also a pattern of reviews trickling in right after a negative review. Having been on the other side of this; the firm reached out to me multiple times during my representation pressuring me to review them. If my case was given the same attention as given to damage control of negative reviews, perhaps there would have been a more positive outcome My review is honest, based on my experience and supported by emails, motions filed and their outcomes along with court transcripts.