Merritt Flebotte Wilson Webb & Caruso PLLC

Do yourself a favor and DO NOT use this firm for any reason. I have never interacted with so many rude, disrespectful, unprofessional, incompetent people in all my life. Do not ignore the other reviews with honest one star ratings. They are all true. My impression of Steven Gebo is he was very condescending, narcissistic, and unprofessional. He has a very smug disposition without the ability to have a professional conversation. He cuts you off mid sentence. He makes smug remarks and then laughs about what he says as if he is amused by his own disrespectful behavior and his ability to speak to people anyway he wants. Madison B. Marcantel- Started off fine. She delivers false expectations during the intake process and comes back empty with no progress whatsoever. Her attitude then becomes very unpleasant when she doesn't fulfill the expectation that she was confident that she could provide. Today, I spoke with Danielle Made. Let's start with she called me a 5:27pm. I am assuming that her day was just about over when she decided to call me. Now, this one was the icing on the cake for me. She is probably as bad as Steven. First, she does not allow the client to speak. She cut me off several times all in the short time span of three minutes. She asked me to explain my issue. As I was explaining, several times (and I do mean several) she very rudely and abruptly interrupted me. I asked her if she would allow me to finish what I was trying to say? She then suggested that I hurry up. I calmly explained to her that I will speak at the pace which is comfortable for me. She then hung up on me. Throughout this process, I did not feel that they were interested in representing me. I felt as though they were only interested in protecting the opposing party. I do not know what colleges are teaching these young people these days. It clearly is not kindness or professionalism. I hope that my unfortunate set of occurrences with this firm, along with the others that have shared their experiences will encourage you to look elsewhere for legal representation. No one should have to go through this. This goes beyond professionalism. This firm is verbally abusive to the clients they are supposed to serve. Shame on Legal Shield for partnering and connecting their clients with such an abusive firm.

Mixed bag: Attorneys Clark and Powell are quite good in analysis and assessment. The others I have used there...not as much. Generally, I would not recommend.

Just got off the phone with a Steven Gebo from this office. I have been a member for the past 4 years or so and did not appreciate the way Steve handle or phone consultation. Very rude and uninformative. Answered every question with the same answer. I call in for help and to gain a better understanding of a legal situation and did not feel helped at all and felt as if he had no interest in helping me at all. Now wondering why I have been such a loyal client if this is the kind of treatment I’m going to receive when It’s actually time for me to be helped. Worst experience I’ve ever had with an attorney in my life…. Would not recommend to my worst enemy.

I received a call from someone that appears to be named Shakeena. She was meant to give me legal advice pertaining to a domestic issue. She advised that another involved party "should fire their attorney." After dropping the call, I did my own research and found completely different information than what she provided. I'm attempting to call this office. No one is picking up my numerous attempts to speak to management. Bottom line, find another legal firm to help you.

I wanted to post this review because there are quite a few bad ones. I have legal shield and needed landlord tenant matters in NC. They did an amazing job! They got the issue completely handled within a matter of day! Every time I call an attorney is available. The intake and submission process is easy. It’s definitely work keeping the membership. Thank you Merritt Webb and to the attorneys who helped me.