New Direction Family Law

Lawyers
Christopher Hicks
Family Law, Child Support, Divorce,
Elizabeth A. Stephenson
Traffic, Family Law, Divorce & Family Law, General Practice,
Reviews

I had the privilege of working with Elizabeth at New Direction Family Law for my child custody case, and I cannot speak highly enough of the exceptional service she provided. From the initial consultation to the final resolution, Elizabeth and her team displayed unparalleled dedication and professionalism in handling my case. Elizabeth's expertise and guidance throughout the legal process were invaluable. She listened attentively to my concerns, provided good legal advice, and worked tirelessly to ensure the best possible outcome for me. Thanks to her unwavering commitment and strategic approach, I was granted joint custody, which has brought a piece of my heart back into my life. I am truly grateful for Elizabeth's outstanding representation, compassionate support, and genuine care for my well-being. I highly recommend New Direction Family Law to anyone in need of legal services related to family law matters. Thank you, Elizabeth, for your work and for helping me navigate through a challenging time in my families life .
Words cannot express how much, Elizabeth Stephenson, Fizzy Little, and the team at New Directions Law firm have meant to our family. I hired Elizabeth after interviewing other attorneys, because it was clear that she shared my concern for the protection of my children. Her background in social work makes her knowledgeable and empathic on family safety issues. She and her team have been phenomenally prepared for every court case we have attended over the last three years. Fizzy has been a source of strength, a shoulder to cry on and more during this (scariest) period of my life. Numerous times, she has given me courage when I thought I could not go on. Ava Jeanette, a new member of the team has shown the same care and concern typical of Elizabeth’s team, and Brittany Whaley should be commended as well for her thoroughness. I could not recommend this group more highly. They care for my family as individuals, not just as a client. I have literally trusted my family into their care, and they have not let me down.
I highly recommend New Direction Family Law. Divorce can be very challenging with a lot of strain on the you and the kids. But Elizabeth and her team were simply awesome through the process. Mine was very complicated to say the least but Elizabeth and her team stood by me all the way. She has a lot of experience with the legal system. I strongly recommend her and her team.
Ashley and her team helped me with a child custody case in December. She only had around a week to prepare and was immediately on it. She explained the process well, what the likely outcome was, and prepared me for that. The day of trail we were able to completely skip going because she was able to reach a agreement with my child’s father. I would absolutely recommend them, 100% worth any amount of money!
*AFTER READING THE ABOVE REVIEW* I would like to respond by saying my experience was EXACTLY the same but me and my family paid significantly and I mean A LOT more than 20k to this firm. Mr Hicks was charismatic but he was constantly asking me to resend information, never truly reading emails but charging out for them over and over. I had a high conflict case and asked several times if he was equipped to handle it- he assured me yes. Without being specific, he promised to file things over the course of 3 years and would ask me to send info, charge me more it, and then never file- meanwhile my rights were being trampled on. About 10% of the evidence I provided was used and he was ill-prepared at trial and spent little to no time on our appeal. I now have to pay another attorney to clean up this mess. I did in fact try to email the manager and partners of this firm before posting any review, with promises they would get back to me- They never did. I have considered filing a complaint with the BAR due to being repetitively charged for the same information and disorganization and quite frankly, hours that were likely never worked. I’m happy so many people had a great experience. I had the opposite. Lack of communication, empty promises, lack of preparation during trial and my attorney continued to delay and miscommunicate dates. After years of asking if they had ample time to work on my case and they assured me yes, it simply was not the experience and the work showed.