Peroutka & Peroutka, P.A.

Lawyers
Michael A Peroutka
International Other, Collection, Bankruptcy & Debt, General Practice,
Zachary Andrew Matty
Collection,
Reviews

2.5 is the rating. I see all these bad reviews and I get it, but I am going to attempt to give a fair review. Everything was smooth with them at first. I had no issues, they work with you and help you, everyone I spoke to was plesant and they send you receipts and agreements by mail. Everything was good UNTIL I received a default letter in the mail. Mind you, I received this default letter THE SAME DAY I RECEIVED MY PAYMENT RECEIPT. This made absolutely no sense to me as how can I default when I am paying you every month, more than the agreed upon amount. I called them, and found out THEY HAD NO RECORD OF THE CURRENT AGREED UPON MONTHLY AMOUNT! The representative I was speaking to was rude and dismissive. I asked to speak to the manager, I can't remember his name, but he was cool, and we got everything straight with the account. The customer service reps you deal with are the problem. Some are good, the ones that are bad are extremely bad. They can be rude, and they don't always update the account when you ask them to. Because they work for the company the company gets a bad rep and rightly so.
I want to give a huge shoutout to Patty and Justine at Klima, Peters, and Daly Law Group. As a collection agency, they understand how stressful financial situations can be, especially when a court date is pending. Once I spoke with Justine and shared my concerns, she immediately put me at ease. She worked with me to set up a payment plan that fits within my budget, showing genuine care and understanding. If I could give these two ladies 100 stars, I absolutely would! It's clear that this law group knows how to choose people who truly care about their clients. Thank you so much, Patty and Justine! Love you guys!
2017 had an account that was paid fully in '22. Employer sends me a summons stating that I was deliquent and this firm issued a garnishment per pay period and will garnish until paid off. Firm NEVER vetted accuracy and caused a hardship.
I talked to Kevin this morning to set up a payment plan. He was amazing very nice and helped me set up an arrangement, it literally took 5 mins. Please give them a chance some of these reviews are definitely not accurate. Relax and give them a call. Thank you so much Kevin.
I would give 0 stars if I could. This company is the worst and rude the director Stephen or Steven is the absolute worst they need to fire him and replace him IMMEDIATELY!!!!! They will state you are on a record line and state stuff to you like we will call you back with information about your payment plan, then they won’t they will stop taking the automatic payments and then re garnish you. And say it’s your fault because the director doesn’t follow up and they will not pull the recording and they will not let you set up another plan. They don’t take fault on any issue. And they literally suck!!!!!! The company for the credit card needs to hire a different third party company to do there collections because by far this is the worst company EVER!!! I have never tried to pay off a debt and had a company let it fall through there hands because of pure lazinesss!!!