USPS-Capital Metro Law Office

Very nice and helpful staff who seem to genuinely care to both help you and keep the line moving. The location does need some care from the USPS real estate department and does some renovations in the building. ...at least replace the damaged safety glass.

Clerk:09 was great! Good morning! By the way there is only one mail clerk at the window! It’s holiday season (12/14/2023). The line was short when I arrived at 9:00 am however because of low counter representation, I was nit serviced until 9:29 am. Kudos to this one female staffer holding down the place. The building is cold even though a very small heat space saver stands in the corner but with doors opening and closing all day long, there is no way, you can feel any kind of warmth. Dear postal manager, please hire more front counter staff especially since it’s the holiday season! Please!

Shout out to Sade* (and i truly hope I’m spelling her name right) the supervisor at the station this morning. She went ABOVE AND BEYOND FOR ME I don’t live in Maryland anymore but she handled everything I needed over the phone even caught my package right before it was returned to sender. She was cool calm and collective over the phone I just can’t thank her enough for being the calm to my storm this morning. Shout out to you girl forreal!!!

The older lady at the first window is so rude she wears these rubber gloves I purchased money orders and shes always give me wrinkled money orders I think thats so unprofessional of her I'm like I'm playing for this not you. Then shes rude. Never have I had a pleasant visit there and shes always there shes never seems to take off work..... I reported her so many times only to see the supervisor and her act so friendly after I reported her so I see that's a inside job and the issues not going no where. #fireher

Absolutely terrible there is no way to speak to a human about problems and you can’t get pass the automation if you have a foreign tracking number