Wells Fargo

Trying to get a new debit card! I understand that with Covid you have to make an appt but they were not answering the phone which is even more frustrating! Walked into the bank and there are only like 3 employees in the entire bank and I was told I would have to make an appt to get a new debit card. The teller couldn’t access the bankers appt book nor would she walk over and ask them when their next appt was??? I’m about to head out of town and needed a temporary card and unfortunately you cannot do that online! Why is it that Wells Fargo is the only banking center that does not help the customers in need? I’m sitting in the parking lot waiting on a banker to call me and have no idea if I can get into get a temporary card because the teller would not ask when their next appointment was! Unbelievable! Makes me want to take our business to a more considerate institution!

Fantastic experience getting a replacement debit card. Fast, friendly service by Kelly. Great job!

Wells Fargo Monkeys around while charging fees and world famous holds on my business account! Beware!

This branch is the reason I have stuck with Wells Fargo. I cannot rave enough about how great the customer service is. Everyone at this Bee Caves branch is incredible and very helpful! Super happy with my bank.

The staff is friendly especially Drew. The service is great.