Rausch, Sturm, Israel, Enerson & Hornik, LLC

Senior citizen sued. Have been paying for 6 years now. They never denied my payments until now. I paid through covid, one tornado and one hurricane. They've ignored my emails and disconnected me on the phone. PLEASE come to the projects and take my clawed up furniture. What a shameful way to do business.

I called several different numbers, I sent an email, left a voicemail and I still received no response. I was on a payment agreement and made payments towards this agreement and a judgement was still filed against for the full amount. They refuse to answer the phone, they give out extensions but there is no option to dial that extension. I’m highly upset that a judgment was placed against me when I was in an agreement.

Don't let them take any money out of your account as an automatic draft. They are just trying to scare you. You probably won't go to court because papers they send from court don't say that.

No one wants to deal with debt collectors. And I've never felt heard. But Leah Tafoya was amazing at customer service. She listened and truly went out of her way to help me resolve an old debt. The best part is that she didn't have to. My case file belongs to another agent that I didn't like. She won't get credit for my case, but is willing to work with me anyway. She deserves some recognition. When I talk to her, I feel like I'm talking to a friend. Great job at hiring Leah!

Difficult company to work with. Agent are rude during correspondence. They ignore all emails.Low level of professionalism with this company.