Rausch, Sturm, Israel, Enerson & Hornik, LLC

No one wants to deal with debt collectors. And I've never felt heard. But Leah Tafoya was amazing at customer service. She listened and truly went out of her way to help me resolve an old debt. The best part is that she didn't have to. My case file belongs to another agent that I didn't like. She won't get credit for my case, but is willing to work with me anyway. She deserves some recognition. When I talk to her, I feel like I'm talking to a friend. Great job at hiring Leah!

These are predatory collectors able to coordinate with Chase Bank to confiscate funds from your account. I had over $3500 taken from me over a 10 year-old debt from Dell that was less than $500, and no one wants to share details of how it was done. Dell, Chase, and Rausch Sturm all refuse to answer questions.

The initial rep I spoke with was very rude and aggressive. Until I have a better experience interacting with this company. This review shall stand. They appear to be predatory.

Julia is so professional. Truly appreciate her great customer service! Thank you for taking the time out of your day to help me with all of my questions.

Darron was very helpful and professional seemed to understand the issue we been goin thru...but this company can jump off a cliff...an im being nice