Mushkatel Robbins & Becker PLLC

From the moment I walked in the door I was treated with care and respect. My team had a vested interest in my well being and making sure fair legal judgments were made on my behalf. I was at a hard spot in my life(cancer, divorce, multiple hospitalizations/surgeries) and Heather went above and beyond to give me hope and show me the light at the end of the tunnel. I could not have found a more knowledgeable, caring, understanding, and hard working individual. Thank you!

Disappointing and Unprofessional Referred to this Firm by another Attorney. Contacted them for a consultation. Scheduled a telephone consultation. We were told we would be called at the appointed time. Sent two emails with documents critical to the discussion as preparatory information for the consultation. I stated that I expected to pay for the consultation. No response to either email. Appointed time for the consultation came and went as my wife and I sat waiting. I called ten minutes later. Receptionist put me on hold immediately upon answering without me being able to utter a word. On hold for three minutes. Without introduction the Attorney we were to consult with answered. She listened briefly, stated she was too busy to have read either of the emails, and then told us our concern was not in her area of practice. She was unhelpful, had no suggestion regarding a subsequent referral and seemed irritated when I asked her for the phone number of a help line she had mentioned. She chose to correct me on a term I used although she stated she was "not competent" to answer a very simple question I asked. The impression we were left with from the experience was that the Attorney would never have called us although we had a scheduled consultation, the receptionist was rude and in the split second that I heard her voice before the instantaneous hold, sounded aggravated that I had called, and the Attorney could not wait to end our call and get on with more important business than ours. All of this could have been avoided and my wife and I could have saved a lot of time and effort, had this Firm told me our issue was outside of their area of practice when I first called, when I described our issue, and scheduled the Consultation and sent the emails that clearly established the nature of the issue. The experience was very unmannerly, of very low professional standard and disrespectful.

Heather Baker is an exceptional family law / divorce attorney. She is extremely competent; quick to respond to questions; and a great communicator – ensuring you clearly understand the process. However, her compassion is what makes her truly unique. Although she sees these types of cases every day, she doesn’t make you feel like just another file. She is kind and empathic to your situation and committed to finding and achieving the best solutions for your family. When I had to trust someone with something as important as my family’s future, I was thankful it was Heather.

Always the best interests were handled with care and understanding. Knowledgeable staff and everyone looked as you as a person and worked hard for your rights or your loved ones.

As of right now, I will give them five stars. I am not done doing business with them yet. Although there have been some scary moments. When I was wondering if things were going to turn out bad relationship wise with the firm. So far it is too early to give a full review. I will leave it at 5 stars for now. I may change them in a couple of months. Or maybe I might come back and write an excellent review and help promote the firm. But as for now, it is still too early to tell.