The answer is a definite NO, but let me explain in more detail why it does not benefit you to speak to the other person’s insurance company.
Although they may claim to be gathering information to help settle your claim; they are actually gathering as much information from you about the accident and your injuries to use it against you. The information they gather is not to help your case, but rather to minimize the amount they have to pay the party injured by their insured. The insurance company’s priority is to make money, they do this by minimizing your claim or not paying you anything at all.
The litigation process provides a time and place during discovery where the other party may depose the Plaintiff and other witnesses to the case. This will take place in a setting with a court reporter and the attorney for the parties. All the facts that are needed by the insurance company are provided prior to that point through police reports, when the injury is reported for premises liability cases, and when a demand letter is sent to the other party or the insurance company.
Regardless of what they may say you are not obligated to speak with the other person’s insurance company, the company’s investigator, or any other person associated with the insurance company. If you have an attorney, the insurance company should send all communications through the attorney. If you are called by any party wanting a statement about the accident, the best response is to politely let them know to contact your attorney.
If you have been injured and the other party’s insurance company is refusing to pay contact Steve Bowling Law for a free consultation.